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Your Resource For Wine Region Travel
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| Tour Payment & Cancellation Policy |
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The Seeker Tour requires a full non-refundable payment in order to begin the personalized itinerary
process. The Explorer and the Ultimate Tour packages require a 50% deposit upon booking (we accept
PayPal, Visa, Discover, MasterCard and American Express). The balance will be charged 30 days prior
to your arrival.
In the unlikely event that you need to cancel your trip or tour that we have designed and arranged
for you, you must do so both in writing to info@vicivino.com,
so there is a “time stamp” on your request, and by phone 925-872-7987. We will send a confirmation
via email of your cancellation. We will then cancel all the reservations that we made for your trip.
If there are any cancellation fees that occur due to your cancellation from the lodging or any of the
advanced reservations we made for you, you will be charged those fees plus a $100.00 inconvenience fee.
CANCELLATION FEE SCHEDULE:
60+ days before arrival date
- Full deposit refund, less $100 inconvenience fee
30-59 days before arrival date
0-30 days before arrival date
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